Alice and Bob are both sitting in the car, Alice is driving. They are waiting at an intersection, the traffic light is red and then changes to green.
Bob: The traffic light is green.
Alice: Don’t be so impatient!
… and they start arguing. What went wrong? According to the psychologist Friedemann Schulz von Thun, a message that is passed from one person to another person carries four pieces of information: Continue reading »Tags: All Articles, Areas of Knowledge, communication, Language, Language, Ways of Knowing, Ways of Knowing